Secret Hopper

Mystery Shopping and Consulting for Craft Beer Businesses

Secret Hopper's
2017 Customer Experience Award

4 hands Brewing company


We have had the pleasure to work with countless, great craft beer businesses this year.

In doing so, we are proud to have helped these businesses increase their bottom lines, fine tune their tasting rooms, and make their operations even more world class.

We all go for the beer, but the customer experience is a vital component of what makes a craft beer business great.

We are proud to announce that 4 Hands Brewing Company in St. Louis, Missouri is our winner. Their fans are loyal and proud of the passionate customer experience they receive while enjoying a delicious beverage.

Congratulations 4 Hands Brewing Company for an experience well crafted.