Mystery Shopping and Consulting for Craft Beer Businesses
Four Customer Service Tips to Increase Spending in Your Tasting Room
Make The Most of a Guest's Time in Your Tasting Room
The Importance of a Greeting and "Thank You"
The Secret to Selling More Beer To-Go
Gender Sales Gap? Women Spend More Per Brewery Visit
Who Tips the Best in Your Taproom?
Tips to Improve Customer Engagement
The Effect of Physical Menus on Customer Spending
Customer Spending by Day of the Week
10 Unique Observations by Customers
Tasting Room Observations - Round 2
Tips to Motivate Your Staff
The 30 Second Conversation - Maximizing Engagement During Busy Times