Creating more memorable and profitable taproom experiences

5 Things Your Taproom Staff Should Be Doing

5 Things Your Taproom Staff Should Be Doing

Based on Thousands of Real Taproom Visits from Across the Country

Your taproom does not need a complete overhaul to start seeing better results.

It takes a few intentional shifts from your staff.

In this session, we walk through five specific behaviors that consistently improve guest experience, increase tabs, and bring people back. Everything shared comes directly from Secret Hopper visits happening every day in taprooms across the country.

You will see exactly how small changes in staff behavior translate into measurable results.

What You’ll Learn

  • Why higher staff engagement leads to 40 percent higher tabs

  • Why offering a flight increases spend by an average of $13

  • Why only 9 percent of guests purchase to go without being asked

  • Why asking about another round adds $6.83 on average

  • Why nearly 1 in 5 guests leave without a proper welcome and thank you

These are not big operational overhauls. They are coachable behaviors that can be reinforced every shift.

Who This Is For

  • Brewery owners

  • Taproom managers

  • Hospitality professionals

  • Anyone responsible for guest experience and revenue

If you want your team to be more intentional about driving results, this session will give you a simple framework to start.

Watch the Rewatch

Enter your email below for immediate access to the full session.

You will also begin receiving weekly taproom insights based on real Secret Hopper data collected across the country.