A bartender who loves talking with guests can be a huge asset. But when the line starts growing, great hospitality also means knowing when to move things along. This article introduces the 30 Second Conversation and offers practical ways to manage overly chatty bartenders without sacrificing guest experience.
Read MoreEngagement is an essential factor in maximizing your guests’ experiences. Staff have a greater opportunity to build this relationship during slower times; however, even during the busiest shifts, a bartender or server can create a memorable connection with your guests. Here is a formula to maximize engagement during these times.
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