Small changes can lead to big wins in your taproom. Join us to explore five things your staff should be doing every shift to help guests feel welcome, encourage higher tabs, and keep people coming back again. We will share what we have learned from Secret Hopper visits nationwide and show how simple behaviors can improve the guest experience and your bottom line.
Read MoreAn active mailing list, app, or loyalty program is essential for driving revenue and loyalty. Without them, you're leaving money on the table. Success depends on staff engagement—when your team encourages sign-ups and downloads, it leads to higher tabs, better tips, and repeat visits. Secret Hopper helps measure staff performance to turn first-time visitors into loyal fans.
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